Cobham Aviation Services are recruiting for a Senior Operations & Field Service Engineer (known internally as a Senior Operations Engineer ATC) to deliver the production, test, installation, training, repair and support of Air Traffic Control products. The Senior Engineer will provide great customer service: “survey it”, “build it”, “go to customer site and install it”, “get customer to accept it” and “fix it “if it goes wrong” The role also includes supporting the day to today management of the ATC Operations Engineers and Junior operations Engineer
This position is based at our Bournemouth International Airport site and requires some Monday-Friday travel.
As a Senior Operations Engineer your skills and qualifications will ideally include:
Experience of ATC solutions from both a hardware and software viewpoint. This could be from either a civil or a military background.
Understanding of customer’s ATC operations from both controller and engineering viewpoint
Experience of both internal production processes and customer site operations
Experience working to regulatory standards
Ability to engage with external and internal customers in professional manner in person and by phone
Flexibility to work away from home on customer sites in UK and abroad, typically up to a week at a time but may occasionally be for longer periods of up to a month
Able to write formal reports (e.g. site survey or site visit reports) which can be used both internally and with customers
Able to use departmental tools to carry out the tasks required, Excel, Word, Aerotrac, Allchange, Q-pulse help desk and understand and interpret Project schedules
Ability to develop and maintain productive working relationships with colleagues including Apprentices and stakeholders
Health and Safety legislation and related regulation and risk minimisation practices in house and at customer sites
Ability to present a well-structured Training package to our customers
As a Senior Operations Engineer your main responsibilities will involve:
Surveys for new equipment
Support the day-to-day running and managing the day-to-day commitments of the Operations Engineers and customer requirements along with any training needs.
Install Software and Hardware upgrades
On site repairs
Phone support including Help Desk
Site Acceptance testing
Build, test and install new build computers and associated equipment to latest drawing status
Fault find and repair customer returned computer
Complete and stamp all work in accordance with company procedures and allocated stamp.
Test top level PCBs.
Conduct Factory Acceptance Tests
Kitting of job cards
Packing of goods ready for despatch
Writing method statements
Risk assessments for site visits
Site visit forms
Installation estimates for quoting
Site visit arrangements
Raise ECRs, Observations and drawing change requests
Build and repairs cables and looms when required
Continuous training of Apprentices
Providing bid costs
Cobham Aviation Services UK
Protecting borders, saving lives and enhancing the effectiveness of defence personnel.
We combine state-of-the-art technology with complex air platforms to deliver customised airborne surveillance, operational readiness training and search and rescue services.
Our end-to-end capabilities benefit government and military customers with responsive and cost-effective turn-key solutions for optimal mission performance.
About Cobham plc
Cobham is a leading global technology and services innovator, respected for providing solutions to the greatest challenges, from deep space to the depths of the ocean.
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