US-California-San Diego
Date Posted
30 Apr 2019

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all essential functions, duties and skills required of personnel so classified.  Management retains the discretion to add or change the duties at any time. 

Customer facing Program Quality Engineering Manager reporting to the Director of Quality Assurance and partnering with Program Management and Contracts to provide a vital link between REMS and our customers with a passionate focus on customer satisfaction. Participate and accountable for complete quality life cycle management from proposal and purchase order award processes to hardware delivery including Returned Material Authorization (RMA).

Essential Functions and Duties:
  • Manage Quality engagement for Proposals and Purchase Order review and approvals to clearly define and execute the program quality requirements via program quality plans. Performs or assures quality, risk management, safety, reliability and maintainability of program achievements.
  • Manage RMA Warranty returns, applicable metrics and drive holistic root cause and corrective action (RCCA) to reduce warranty returns and costs.
  • Manage Customer Scorecards and applicable Quality Initiatives with department functional leadership.
  • Plan, assign, coordinate and review the work of Quality Assurance Engineers and/or supervisors.  Adhere to established company policies and procedures or other guidelines as they relate to assigned area.
  • Collaborate with Corrective Action Board as the Voice of the Customer (VOC) and warranty risks
  • Assist those who develop, track and report visual metrics, including KPI’s for area; manage metrics by identifying and solving problems, making improvements and advancing process control.
  • Provides guidance and direction to subordinates based on organizational goals and program needs.  Evaluates performance and facilitates growth in individuals as well as teams. Supervise, coordinate and perform a variety of administrative staff work such as: performance evaluations; make hiring recommendations and fill staff vacancies as needed, recommends disciplinary actions; approve vacations and time off; prepare work schedules and assignments; supervise the activities of assigned personnel; monitor reports and record keeping activities filed by assigned personnel for completeness, accuracy and adherence to policy and procedure guidelines; instructs staff in departmental policies and techniques and provides training.
  • Lead staff to participate in product development, assuring details are planned for to assure product producibility, reliability and compliance to customer requirements.
  • Participate in safety training and actively comply with safety policies and practices.
  • Ensure 6S is adhered to and sustained within work areas
  • Develop and support teams that make suggestions, take initiative and actively implement improvements and instill those characteristics in the staff.
  • Collaborate in team meeting and activities, including SET team support as appropriate.
  • Perform other related duties as assigned.
Distinguishing Characteristics:
  • Leads a team of Engineers to provide excellent Quality Assurance for the entire company.  Requires deep knowledge of the processes used to produce product, processes used in the development of product and the analytical use of data to take corrective and preventive actions to improve the products and processes to reduce warranty costs.
Minimum Job Qualifications
  • BS degree in Science, Technology, Engineering or Math (STEM)
  • 10 years' related experience in quality assurance, manufacturing, programs or engineering.
  • Must have Customer and Contracts knowledge/experience
  • Leadership skills: ability to lead with integrity, honesty and trust; ability to deliver reliable, unique and leading edge solutions that exceed expectations; ability to act with energy, passion and responsibility; ability to collaborate to leverage and align all elements of the organization; ability to inspire every employee to reach his or her full potential and achieve excellence; ability to lead, coach and mentor staff; ability to inspire and motivate others;
  • Technical skills: solid understanding of AS9100, ISO9001, IPC-A-610, IPC J-STD-001 and MIL-PRF-38534 requirements; may be required to become a green or
    black belt in Six Sigma.
  • Good communication skills
  • Windows and/or Windows like interface using Power Point, Excel. Word and Outlook software programs; ability to use Enterprise-wide information systems such as SAP; proficient use of Fastlook and Anzio;
  • Math & Analytical skills: Intermediate to advanced mathematical skills, including geometry, and statistics; review and compare data to identify inconsistencies and determine priorities; ability to collect, analyze and summarize information to a general understanding; ability to think abstractly and separate complex ideas into simple elements;
  • Be organized and maintain good time management skills
  • Remain engaged, proactive and positive even in tough circumstances; own assignments and be fully accountable for their success; align actions, behaviors and conversations to what matters most; bring out the best in others and recognize the value in every person’s contributions; ability to work independently as well in a team environment.
  • US Citizen

Preferred Job Qualifications: 

  •  3+  years’ experience in a management role
  • MS/MBA/PhD


All applicants must be a U.S Citizen or U.S Person as defined by ITAR (a lawful permanent resident or someone who is a protected individual as defined by 8 U.S.C.1324b(a)(3)). In order to be eligible for positions requiring a Security Clearance, you must be a US Citizen.

About Us:
Cobham is one of the world's leading companies engaged in the development, delivery and support of leading-edge aerospace and defense systems in the air, on land and at sea. Our clients and partners trust Cobham to deliver the mission-critical technology they need, and we trust our employees to draw on their ingenuity and passion to deliver those solutions. This leads to an empowering culture for our people. Our Leadership team is open, sharing plans for the next five years, driving retention by offering demanding, exciting work, and providing full guidance and mentoring.

Cobham is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population. It is the policy of Cobham to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information. Cobham will refrain from discharging, or otherwise discriminating against, employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants.

Job ID
Job Category
Primary Location
US-California-San Diego
Radar and EW Microelectronic Solutions (REMS)
June Layng
Do PostBack