Cobham offers full service solutions that can reduce or
eliminate product down time. In conjunction with our efforts
to deliver the highest quality equipment and services, Cobham has
evolved into a recognized leader and expert in oxygen systems
aftermarket service, support, education and training.
Each year Cobham provides oxygen training to over 100 employees
and customers and has provided on /off-site training in oxygen
systems equipment to over hundreds more. Cobham trains
employees on its parachutist oxygen equipment, regulators and test
equipment. Whether it's in-house at our facilities, at your
site - in the United States or abroad - Cobham has the capability
to ensure you are properly on equipment functionality.
Full Service Solutions
Cobham's commitment to the customer not only extends beyond the
sale of the product but also provides protection beyond the terms
and the life of the manufacturer's warranty. A single point of
contact will be standing by to assist in any and all issues
regarding Cobham equipment. Enjoy total peace of mind with support
and protection during all phases of ownership.
- Minimizes down time
- Maximizes service life
- Eliminates spares and inventory
- Provides predictable fixed costs
Customized Overhaul and Repair Services
All equipment returned for service is disassembled, evaluated,
cleaned, and overhauled to ensure proper and safe performance. Work
is performed to aircraft manufacturer and military cleaning
Cobham will deploy highly skilled technical personnel to provide
support when requested. This includes unlimited scheduled or
unscheduled emergency and preventive maintenance service
Full Service Support
24-hour phone support service includes:
- access to professional technical expertise
- prioritized problem solutions
For more information on aftermarket service programs, please see
our Full Service Customer Support Brochure in the tab
Prior to sending
any hardware to Cobham in Orchard Park, NY for repair and
overhaul services, please fill in and send us the Orchard Park RMA
Form found under the Downloads tab below.
If you are importing hardware into the United States for repair
and overhaul services, please contact us for detailed shipping
Hardware can be returned to the address below.
Cobham Life Support
10 Cobham Drive
Orchard Park, NY 14127
Attn: RMA # __________
Cobham in Orchard Park, NY (Carleton Technologies) maintains
24/7 AOG Support
For more information on AOG Support, please see our please see
the AOG Requirements under the Downloads tab below.
Cobham offers customized service solutions that can greatly reduce
customer wait time and costs. The component exchange program is a
direct result of listening to our customers' wants and
Reduced Turn-Around and Down Time
This exchange program can significantly reduce or eliminate down
time by having remanufactured units on the shelf available to ship
the same day, if the order is received by 12:00PM EST.
Exchange Program options allow the customer to select the
service that best fits
their schedule and budget. From the direct purchase of
remanufactured hardware to exchange and advanced exchange options,
each service is priced relative to the level of convenience.
How It Works
Cobham will ship a unit from the exchange program without ever
receiving a customer unit, upon receipt of a customer unit, or
prior to receiving a customer unit.