Cobham's Orchard Park, NY facility offers full service customer support, from product training to aftermarket servicing and exchange programs, providing added safety and reliability.


Cobham offers full service solutions that can reduce or eliminate product down time.  In conjunction with our efforts to deliver the highest quality equipment and services, Cobham has evolved into a recognized leader and expert in oxygen systems aftermarket service, support, education and training.





Each year Cobham provides oxygen training to over 100 employees and customers and has provided on /off-site training in oxygen systems equipment to over hundreds more.  Cobham trains employees on its parachutist oxygen equipment, regulators and test equipment.  Whether it's in-house at our facilities, at your site - in the United States or abroad - Cobham has the capability to ensure you are properly on equipment functionality.


Full Service Solutions


Cobham's commitment to the customer not only extends beyond the sale of the product but also provides protection beyond the terms and the life of the manufacturer's warranty. A single point of contact will be standing by to assist in any and all issues regarding Cobham equipment. Enjoy total peace of mind with support and protection during all phases of ownership.

  • Minimizes down time
  • Maximizes service life
  • Eliminates spares and inventory
  • Provides predictable fixed costs


Customized Overhaul and Repair Services

All equipment returned for service is disassembled, evaluated, cleaned, and overhauled to ensure proper and safe performance. Work is performed to aircraft manufacturer and military cleaning specifications.


Field Support

Cobham will deploy highly skilled technical personnel to provide support when requested. This includes unlimited scheduled or unscheduled emergency and preventive maintenance service visits.

Full Service Support

24-hour phone support service includes:

  • access to professional technical expertise
  • prioritized problem solutions


For more information on aftermarket service programs, please see our Full Service Customer Support Brochure in the tab below. 


Returning Hardware

Prior to sending any hardware to Cobham in Orchard Park, NY for repair and overhaul services, please fill in and send us the Orchard Park RMA Form found under the Downloads tab below.


If you are importing hardware into the United States for repair and overhaul services, please contact us for detailed shipping instructions. 


Hardware can be returned to the address below. 


Cobham Life Support

10 Cobham Drive

Orchard Park, NY 14127

Attn: RMA # __________


Cobham in Orchard Park, NY (Carleton Technologies) maintains 24/7 AOG Support


For more information on AOG Support, please see our please see the AOG Requirements under the Downloads tab below.


Exchange Program

Cobham offers customized service solutions that can greatly reduce customer wait time and costs. The component exchange program is a direct result of listening to our customers' wants and needs.


Reduced Turn-Around and Down Time  

This exchange program can significantly reduce or eliminate down time by having remanufactured units on the shelf available to ship the same day, if the order is received by 12:00PM EST.


Cost Savings  

Exchange Program options allow the customer to select the service that best fits
their schedule and budget. From the direct purchase of remanufactured hardware to exchange and advanced exchange options, each service is priced relative to the level of convenience.


How It Works

Cobham will ship a unit from the exchange program without ever receiving a customer unit, upon receipt of a customer unit, or prior to receiving a customer unit.


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