How to Raise a Concern
The Code helps employees make an informed decision and describes what actions to take. If employees are ever unsure about what to do or believe someone has violated our standards, there are a number of ways to report any such concerns. These include raising the issue with a supervisor, manager, human resources or via Cobham's Helpline. In addition, a confidential internal email address is also provided to employees (firstname.lastname@example.org). Employees may report anonymously, where local law permits.
Cobham’s Helpline is hosted and maintained by an independent third party. Concerns or queries can be raised to Cobham’s Helpline online or by telephone in a number of different languages. The online and telephone routes are also available for following up on initial concerns or queries.
To access the Cobham Helpline online, the secure web address is cobham.ethicspoint.com, where the employee will be asked to raise the concern or query using an online form. To access the Cobham helpline by telephone, dedicated local in-country telephone numbers are provided.
These telephone numbers are published on Cobham's intranet Cobham Connect as well as on Helpline posters which are displayed at each site. The telephone Helpline is hosted by a third party independent of Cobham who answers all calls. Caller ID is never used and no effort is made to trace the calls. When an employee makes a report to the Helpline, a case is generated and entered directly on a secure server. Cobham is committed to maintaining confidentiality around the issue to the maximum extent possible. Details of any given case are only available to specific individuals within the company who are involved in investigating the issue. The investigation is overseen by the Ethics & Compliance Working Group (ECWG). The employee is kept informed of progress during the investigation.
Once the investigation has been completed, the final report is reviewed by the relevant ECWG members. Appropriate feedback is provided to the employee raising the concern and remedial actions are taken as appropriate. For more information on results and actions taken from Helpline issues raised from the prior year, please visit our performance data page.
Ethics Champions are appointed for each Business Unit. Ethics Champions are trusted senior leaders who carry out a range of compliance activities, including acting as a “sounding board”, to whom BU employees can bring questions or concerns in confidence. Some BUs have additional Site Ethics Champions specifically nominated to cover remote sites.
The Business Ethics & Compliance Committee (BE&CC)
The BE&CC is a sub-committee of the Group Executive and oversees the Cobham Ethics & Compliance Programme (CECP), the conduct of Ethics Helpline investigations and other ethics and compliance initiatives in each of the Sectors. The BE&CC has a sub-committee, the Ethics & Compliance Working Group (ECWG), responsible for the day to day management of these areas. The ECWG reports monthly to the BE&CC. The members of the BE&CC and ECWG are listed below.