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Your health and comfort onboard is important to us. We have included the following information about your health onboard to provide you with some strategies to aid comfort during and after a flight.


Deep Vein Thrombosis (DVT)

Deep Vein Thrombosis (DVT) can occur when you sit upright and inactive for long periods of time. The blood vessels in your legs can become compressed, which makes it harder for blood to travel back to your heart. This causes your muscles to become tense resulting in backaches and excessive fatigue during and sometimes after your flight. Your feet may become swollen due to fluid collecting in your feet.

To prevent swelling of the ankles and feet, compression socks can be used to improve circulation. While in-flight, try to move your legs and feet by lifting them up and down and rolling your ankles in circles to encourage blood flow. You can also move about the cabin occasionally. If you believe you may be at risk from DVT, we recommend you consult with your doctor prior to your flight. 

Motion sickness

Motion sickness is the result of a clash between the body's sense of vision and equilibrium. When going through air turbulence the likelihood of developing motion sickness is increased. Over the counter medications from your pharmacy can assist in preventing motion sickness, but we recommend that you consult your physician on the best medication suited to your needs. 

Cabin pressurisation

Cabin pressurisation is necessary to ensure your comfort and health at high altitudes. The pressurisation requires changes during the aircraft's take-off and landing and does not pose problems for many passengers.

However, if you suffer from upper respiratory or sinus infections, obstructive pulmonary diseases, anaemia or certain cardiovascular conditions, you could experience discomfort. Nasal sprays, decongestants and antihistamines, taken 30 minutes prior to landing can assist in opening your ears and sinus passages. Swallowing and/or yawning can also clear the ears. If you are experiencing extreme discomfort in your ears please advise the cabin crew.

Children and infants might also experience some discomfort. Feeding or giving your infant a pacifier during descent equalises the pressure in their ears due to the sucking and swallowing action.

Travelling with medicine

Before leaving home, you should check that your medications are allowed on your site. You can do this by contacting your company doctor. As a general rule, all over-the-counter medications such as Panadol, Nurofen and allergy medicines like Zyrtec are accepted for travel. To make your transition easy you should:

  • Carry a letter from your doctor detailing what the medicine is, how much you will be taking, and stating that it is for your own personal use
  • Leave the medicine in its original packaging so it is clearly labelled with your name and dosage instructions.

If you intend to travel with large quantities of medicine, including over-the-counter or private prescription medications, you should ask your doctor, dentist or pharmacist to provide you with a letter explaining why you need to carry such quantities.


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