Cobham

The most important thing we build is trust

 

Please consult the list of frequently asked questions below.

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Can I confirm which flight I am on?

For security purposes, Cobham is unable to confirm your flight details over the phone. You will need to contact your employer directly to find out which flight you are booked on. If you are present in the terminal with photo identification, the check-in agent will be able to confirm your flight details. 

 

I'm running late!

If you are running late, please contact your employer as soon as possible so they can notify the Cobham terminal.

 

What time does check-in close?

Check-in closes for all flights strictly 30 minutes prior to your flight departure time. If you miss your flight, you will need to contact your employer in order to have your flight rescheduled.

 

What do I need for check-in?

You will need to present a form of photo identification such as a driver's licence, an employee identification card or a valid passport.

 

Can I check-in online?

Currently, Cobham does not have the facility to check-in online.

 

How much luggage can I take with me?

This depends on where you are travelling. Please  click here to find out baggage allowances specific to your site.

 

Is my flight delayed/cancelled?

Departing from Perth

You can easily check the status of your flight on the  Flight Status page. You can also contact the Cobham terminal directly on +618 9479 9728.

Departing from Adelaide

For flights departing from Adelaide, please visit the Adelaide Airport website via www.adelaideairport.com.au

 

Where can I park and how much does it cost?

Departing from Perth

You can park in the Cobham car park directly across from the terminal. Parking costs $8.50 per day for vehicles and half price for motorcycles. Please see the terminal staff to pay for parking prior to your departure (only credit cards are accepted) and display your ticket face up on the dashboard. 

There is also a secure car park on Valentine Road which belongs to Perth Airport. This costs approximately $10.00 per day and payment is made at the ticket machine when you return. Book online on the Perth Airport website to be eligible to receive a discount!  

Departing from Adelaide

Adelaide Airport provides short term and long term parking.  For rate information, please visit the Adelaide Airport website at  www.adelaideairport.com.au

 

Is there a transfer bus to other terminals? If so, what time does it depart?

Yes, staff at the terminal operate a transfer bus. Please click here to view the timetable. If you require an urgent pick up, you can contact the Cobham terminal directly on +61 8 9479 9728.

 

Is my partner/family member on this flight?

For security purposes we are unable to provide you with information about passengers travelling on our flights. In the event of an emergency, please contact your family member, partner or your partner/family member's employer for more information. 

 

Can I reserve a seat?

Cobham only allows seat requests for passengers requiring assistance. For further information on assist passengers, please  click here.

 

What can I take to Barrow Island?

Barrow Island has strict quarantine guidelines. All passengers must have completed a quarantine induction prior to travel to the Island. If you are unsure or wish to carry a personalised item, please contact your employer directly to confirm if the item can travel. 

 

Can I purchase a ticket?

At present, Cobham only operate charter services. If you require travel to one of our destinations, you may request an aircraft charter. 

 

How do I request a charter?

To request an aircraft charter, please submit a  charter request to our team at Cobham and they will get back to you as soon as possible.

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