Communication Systems Applications Engineer
Responsibilities:
| A. | Responsible for providing both Pre-Sales support on all Cobham Surveillance (GMS Products) products. This includes but is not limited to: |
| 1. | Answering customer’s technical questions on Cobham Surveillance (GMS Products) products and their applications.
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| 2. | Developing system-level solutions in support of customer specific requirements with Cobham Surveillance (GMS Products) products.
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| 3. | Developing formal and in-formal written proposals including block diagrams, system functional descriptions, link analysis and cost analysis.
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| 4. | Supporting and performing product demonstrations both at customer’s facility and at Cobham Surveillance (GMS Products)' facility.
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5.
| Trade show support on all levels including planning, preparation, set-up, tear-down and booth support with direct customer interaction.
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6.
| Through emailed memorandums, notifying other departments of sales and customer support activities, correspondence, issues.
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| B. | Responsible for Post-Sale support including solving any customer problems with existing system-level products.
This includes but is not limited to:
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| 1. | Provide technical support on fielded systems that may include on-site support.
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| 2. | Performing the necessary analyses, tests, and other troubleshooting procedures to identify the cause and solution of problems with existing products which are identified.
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| 3. | Through emailed memorandums, notifying other departments of product problems and any interim procedures which should be followed until the problem is resolved.
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4. | Writing and presenting an Engineering Change Order (ECO) when you have determined the solution to the problem to Cobham Surveillance (GMS Products)' Configuration Control department. |
C. | Under management’s guidance design, develop document and release new system-level products. These system-level products shall contain a majority of Cobham Surveillance (GMS Products) products and some amount of modules and sub-systems from other companies. The purpose of these systems is to increase Cobham Surveillance (GMS Products)' sales and marketing opportunities.
This includes, but is not limited to: |
| 1. | Identify potential system applications and presenting them to management.
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| 2. | Identify and refine potential system features, functions, and capabilities.
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| 3. | Complete system development project responsibility: 1.
| Preliminary design including sub-system requirements definition and selection.
| 2.
| Estimate cost and detailed schedule based on design input criteria.
| 3.
| Generate complete product specifications.
| 4.
| Report status weekly to management.
| 5.
| Request/chair design reviews at appropriate stages and supply necessary decision data.
| 6.
| Perform/ coordinate detailed design with project team.
| 7.
| Develop and check release documentation.
| 8.
| Work with Production to ensure the successful transition of these new products from the Design Engineering department to Production, as well as assist technically in debugging major product problems. |
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General Functions:| 1. | Maintain an in-depth technical knowledge of all Cobham Surveillance (GMS Products) products. |
| 2. | Provide technical direction for all development projects and help ensure that all projects are properly planned and then remain on schedule.
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| 3. | Maintain a working knowledge of all company policies and procedures, and proficiency on all computer programs and operating systems.
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| 4. | Actively maintain a working knowledge of all Cobham Surveillance (GMS Products) markets and products, read appropriate technical journals, and keep abreast of feedback from key accounts.
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| 5. | Work with vendors to stay abreast of newest available electronics components.
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Requirements:
| 1. | B.S.E.E. or Equivalent. |
| 2. | Minimum 5 years of specifying, designing, building and installing wireless communication systems.
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| 3. | Minimum 5 years of direct customer interaction either in application engineering, customer service or sales.
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| 4. | Good working knowledge of antennas, RF, link analysis, IBM PC hardware and software.
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| 5. | Knowledge of computer networks desired.
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6.
| Ability and desire to interact with customers and portray a positive and professional image of Cobham Surveillance (GMS Products).
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7.
| Ability to work independently or in small groups. |
8.
| Ability to write proposals and correspondence for both internal and external customers.
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9.
| Working knowledge of the development and interpretation of engineering drawing and test procedures.
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To apply, please email richard.ball@cobham.com